FAQs

❶ How long does it take to receive my order?

We totally get the excitement! We aim to process and ship orders within 2-5 business days. Shipping time will depend on where you’re located and the shipping method you choose. 

❷ What are your care instructions?

Keep it looking fab, friend! We recommend washing your shirt inside out on a cold cycle and laying it flat to dry. Avoid ironing directly on the design (it’s special, after all), and skip the bleach! Treat your new favorite piece like the gem it is.

❸ What makes your Screen Print/DTF transfers so awesome?
✨ Durability: Forget cracking, peeling, and fading. Our prints stay vibrant and strong for the long haul.
✨ Quality: Higher resolution = sharper, crisper designs that pop!
✨ Flexibility: More design possibilities and can be used on a wider range of fabrics.
✨ Washability: Wash after wash, our prints stay just as fresh as day one.
✨ Eco-friendly: Less waste and more love for our planet – win-win!

❹ Are your shirts high-quality?
Oh, you bet! We only use super soft, comfy materials that’ll keep you cozy and stylish, wash after wash. You deserve the best, and that’s what we deliver!

❺ Can I request a custom design for a shirt?

Absolutely! We love making something unique just for you. Send us an email at wildfreesoulco@gmail.com with your idea, and we’ll work our magic to bring it to life.

❻ What is your return policy? 

We hope you love what you ordered! But if something’s not quite right, no worries. We accept returns within 14 days of purchase. The shirt must be in its original condition and packaging (so it's ready to find its next happy home!).

❼ What is your shipping policy? 

We love free shipping just as much as you do! Enjoy free shipping on orders over $50 within the U.S. No coupon code needed – just fill up that cart and let the good vibes roll.

❽ Want it in another style, color, or size?
Heck yes, we can make that happen! If you see a design you love but want it in a different style (think: tank top instead of a tee) or a new color, just drop us a note at wildfreesoulco@gmail.com. We’re all about making things work for you! A little extra cost may apply depending on the request, but we’ll work with you to get it just right. You dream it, we’ll create it! 🌈💕

❾ Can I tag you on social media?
YES! We love seeing you rock our stuff! Tag us on Instagram, Facebook, or wherever you hang out—use #WildandFreeSoulCo so we can see how you’re styling your favorite pieces. We can’t wait to share your pics and share the love! 💕